The terms and conditions (T&Cs) form the binding agreement between you and the operator of this casino. They govern every action you take on the platform — from registration to withdrawals. Below is a structured overview of the key sections, so you know what you’re agreeing to before you click “Create account.”
By registering, you enter into a contract with the entity operating LuckyBoom. The T&Cs apply to all use of the website, including deposits, gameplay, bonuses, and communications. They also incorporate separate policies: the Privacy Policy (data handling), the Bonus Terms (specific wagering rules), and the Responsible Gambling Policy (self-exclusion tools). Any promotion you claim has its own set of rules that override the general T&Cs where they conflict.
You must be at least 18 years old to play. The casino reserves the right to verify your age at any point — and if you’re underage, all winnings are forfeited. Geographically, access is restricted in certain jurisdictions. It is your responsibility to check whether online gambling is legal where you live. The platform uses IP geolocation and may block accounts from restricted countries without notice.
| Section | Main Topics Covered |
|---|---|
| Accounts | Registration, verification (KYC), closure, dormant accounts, multiple accounts policy |
| Payments | Deposit methods, withdrawal limits, processing times, fees, currency conversion |
| Bonuses & Promotions | Welcome package, reloads, cashback, wagering requirements, expiry, abuse rules |
| Disputes & Complaints | Contact procedure, escalation to live chat/email, jurisdiction for legal claims |
The T&Cs also include standard provisions on prohibited strategies (e.g., bonus abuse, use of VPNs to bypass restrictions), liability limits (the casino is not responsible for third-party payment delays), and amendments (the casino may update terms with notice). For the full text, refer to the T&Cs page on the website after launch.
Every player at LuckyBoom gets exactly one account. That means one per person, one per household, one per IP address, and one per device. Duplicate accounts — whether opened intentionally or by accident — will be closed, and any bonuses or winnings tied to them forfeited. If you share a household with another player, contact support before either of you registers so we can note the relationship and avoid a flag.
We verify every account. The trigger is your first withdrawal request, but we may also ask for documents during registration if something looks off. The documents needed are straightforward: a proof of identity (passport, ID card, or driving licence), a proof of address (bank statement or utility bill, no older than three months), and a proof of the payment method you used (photo of the card or e-wallet screenshot). Send them via email to support@luckyboom.com or upload them through your account section. Processing times are not yet fixed at launch — expect a reasonable delay while we check everything.
If you don't log in for 12 consecutive months, your account is considered dormant. At that point we stop sending promotional emails. After 24 months of inactivity, we may close the account and return any remaining balance to you, minus administrative fees where local law allows. You can also close your account at any time — just email us or use the self-exclusion tool. Closure is permanent: once deleted, we cannot restore the account or its history.
| Rule | Timeframe | Fee |
|---|---|---|
| Account becomes dormant | 12 months of no login | €0 |
| Promotional emails stop | 12 months of no login | €0 |
| Account may be closed by casino | 24 months of no login | €0 (balance returned) |
| Voluntary account closure | Immediate upon request | €0 |
| Self-exclusion via email | Immediate upon request | €0 |
That's the policy. It's not complicated, but it is enforced. If anything is unclear before you sign up, ask support — we'd rather answer a question upfront than sort out a misunderstanding later.
We keep our bonus rules straightforward — no hidden clauses, no fine-print traps. But straightforward doesn’t mean unrestricted. Every bonus we offer comes with conditions designed to ensure fair play for everyone. Below we explain the patterns that are allowed, the ones that aren’t, and how game availability and jackpot rules affect your play. Read this section before you opt in — it’s the information you need to play smart.
Bonuses are meant to extend your session, not to be gamed. We prohibit any betting pattern that attempts to guarantee a profit from a bonus — for example, covering all possible outcomes of an event (arbitrage betting), using progressive betting systems, or placing low-risk wagers that minimise variance while meeting wagering requirements.
Not every game in our library of 6,500+ titles is available in every jurisdiction. We comply with local licensing regulations and provider agreements, which means some slots, live dealer tables, or jackpot games may be restricted in your country. When you log in, the games you can play will be clearly marked — no guesswork needed.
Progressive jackpot games follow their own set of rules. While they contribute to wagering requirements, the contribution rate may be lower than standard slots — often 10–20% of the bet amount. This is standard across the industry and is designed to reflect the higher volatility and potential payout size.
To make the rules concrete, here are common patterns and whether they are permitted under our bonus terms. When in doubt, ask support before you play.
| Pattern | Allowed? | Explanation |
|---|---|---|
| Betting minimum stake on low-volatility slots to meet wagering | No | This is considered bonus abuse — it artificially extends play with minimal risk. |
| Playing a variety of slots with equal bet sizes (€1–€5 per spin) | Yes | This is normal play. No restriction on how many different slot titles you choose. |
| Using bonus funds on live casino games (roulette, blackjack) | No | Bonuses are for slots only, unless the offer explicitly includes live games. Check terms. |
| Placing a single high bet (e.g., €50) on a high-RTP slot | Yes | Allowed, but note that max bet limits apply (usually €5–€10 per spin while bonus is active). |
| Claiming the same welcome bonus on two accounts | No | One account per player, per household. Duplicate accounts will be closed and winnings forfeited. |
| Withdrawing after wagering 35x on bonus but before 40x on free spins | No | All wagering requirements must be met before any withdrawal — bonus and free spins are separate. |
| Using cashback winnings on any game | Yes | Cashback is paid as real money with no wagering (1x). You can use it on any eligible game. |
These rules exist to keep the bonus system fair for every player. If you’re unsure whether a specific strategy or game choice is allowed, contact our support team via live chat or email. We’d rather answer your question upfront than flag your account later.